How To

The application is currently available only to Android devices with OS of Marshmallow and above.

1. App don’t sell load AND don’t give free load.
2. App don’t have access to your sim card and phone contents.
3. App only convert existing load from your sim via a gateway.
4. Please ask questions at We are here to help!
5. This is NOT a 1 is to 1 conversion.

Table of Contents

  • First Time Users
  • Forgot Password
  • Conversion
  • Cashout
  • In-App Direct Support

First Time Users

  1. You need to download first the Load To Cash app from Google Play Store.
  2. After downloading, open the application and it will ask you to login. If you don’t have an account yet type your Email and your preferred Password.
  3. On the main page you will see the Total Converted Load you have on the app. This doesn’t detect the amount of load you have on your sim card as we don’t have access to this.
  4. To start converting navigate to the Convert Menu by opening the right menu and clicking Convert.
  5. There are current two Types of Conversions
    1. Normal
    2. Continuous (Get 10% discount on fee after converting in 12 consecutive months)
  6. To start converting select a Conversion Type
  7. Now select an Amount to Convert
  8. You will now see a breakdown of what goes to the Telco and to the Gateway
  9. Upon agreeing click on Convert button to proceed and follow the prompt
  10. The system will now process the request for confirmation and verification

Forgot the Password

  1. Open the app
  2. Click on Forgot Password?
  3. Enter your registered Email
  4. You will receive a new password
  5. We strongly suggest that you change this after logging-in under the Settings Menu


The conversion process typically takes 2 days to complete to ensure that the conversion happened correctly and due to users may cancel this outside of the application.


Cashout is to request the crediting of the amount to your preferred Outlet. The following are the available outlets. Below is the Outlet Table.

GCashMobile Number (09xx-xxx-xxxx)
Paymaya Mobile Number (09xx-xxx-xxxx)
Coins.PH Mobile Number (09xx-xxx-xxxx)
Banco De Oro (BDO)Account Number (12 digits)
Bank of the Philippine Island (BPI) Account Number (10 digits)

To create your Outlet details:

  1. Open the Navigation menu and click on My Outlet
  2. Click on the + sign on the upper right portion of the app
  3. Select the Cash Outlet
    1. GCash
    2. Paymaya
    3. Coins.PH
    4. Banco De Oro
    5. Bank of the Philippine Island
  4. Account Name – the name of the receiver. This can be you or any person that you know.
  5. Account Details – the details for the selected Cash Outlet. See Outlet Table above.
  6. Click Add Cashoutlet to save the details.

To request the Cashout to the said Outlet:

  1. Open the Navigation menu and click on Cashout
  2. Click on the + sign on the upper right portion of the app
  3. Select the Outlet that you have created under.
  4. Enter the amount that is less than or equal to the available balance on your account.
  5. Click submit to send the request.

The Cashout request typically happen next month but the app will give the exact date after submitting a request. This is due to the money to be credited comes from different country.

In-App Direct Support

The application has a build-in link to our Fanpage support so you message any concerns, questions, or recommendation to the app. Please don’t hesitate on sending us a message. We are here to help!